Kill the Reporting Lag: How Mueller Industries Went Digital

25 June 2026
11:00am ET | 4:00pm London | 5:00pm CET
Duration: 50 Minutes


For many manufacturing facilities, critical equipment data is trapped in "institutional knowledge" silos or buried in paper-based logs. Before partnering with L2L, Great Lakes Copper, a subsidiary of Mueller Industries, faced a massive reporting bottleneck. Documenting a single machine issue required physical movement, walkie-talkies, and PA pages, a process that relied more on "hope" than a connected strategy.

By transitioning to a digital system of record, they didn't just eliminate a 15-minute reporting lag; they fundamentally changed how their people work.

Join us on June 25th @ 11am ET as Chris Deline (Maintenance Supervisor) and Steve Thompson (Process Improvement Technician) share how they transformed operations across 161 machines by using L2L to bridge the gap between shop floor chaos and organized data.

Find out more about:

  • How to break down silos
  • Immediate speed to value
  • Empowering the front line
  • Retaining facility intelligence
  • Reactive to proactive maintenance

Our Speakers

Chris Rost

Chris Rost

Creative Content Manager

at L2L

Bio: Chris has been obsessed with manufacturing tech and how it drives results for the better part of a decade. His favorite part of being a Creative Content Manager at L2L? He gets to talk with customers and users and hear their stories.

Chris Deline

Chris Deline

Maintenance Supervisor

at Great Lakes Copper Ltd. a division of Mueller Industries

Bio: Chris Deline is the Maintenance Supervisor at Great Lakes Copper, where he has driven operational reliability and team leadership across a 23-year career with the company. A Red Seal Millwright with a background in Electrical Engineering Technology from Fanshawe College, Chris combines hands-on trade expertise with advanced PEMAC asset management training from Humber College to manage high-performing maintenance teams and optimize facility uptime.

Stephen Thompson

Stephen Thompson

Process Improvement Technician

at Great Lakes Copper Ltd. a division of Mueller Industries

Bio: Stephen Thompson, a Process Improvement Technician at Great Lakes Copper, specialises in solving practical problems. Whether optimising floor machinery or streamlining administrative processes, he is his team's go-to resource. Driven by natural curiosity, Stephen acts as an unofficial software expert and bridges the gap between technical data and daily operations. He thrives on new puzzles, taking pride in leaving every process better than he found it.

Moderator: Sarah Underwood

Moderator: Sarah Underwood

Webinar Host

at Finelight Media

Bio: Sarah is an experienced writer, editor, content creator and webinar moderator with expertise in data management and technology solutions that drive change and business development across commerce and industry, manufacturing and capital markets.

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