25 June 2026
11:00am ET | 4:00pm London | 5:00pm CET
Duration: 50 Minutes
For many manufacturing facilities, critical equipment data is trapped in "institutional knowledge" silos or buried in paper-based logs. Before partnering with L2L, Great Lakes Copper, a subsidiary of Mueller Industries, faced a massive reporting bottleneck. Documenting a single machine issue required physical movement, walkie-talkies, and PA pages, a process that relied more on "hope" than a connected strategy.
By transitioning to a digital system of record, they didn't just eliminate a 15-minute reporting lag; they fundamentally changed how their people work.
Join us on June 25th @ 11am ET as Chris Deline (Maintenance Supervisor) and Steve Thompson (Process Improvement Technician) share how they transformed operations across 161 machines by using L2L to bridge the gap between shop floor chaos and organized data.
Find out more about:
- How to break down silos
- Immediate speed to value
- Empowering the front line
- Retaining facility intelligence
- Reactive to proactive maintenance
Our Speakers
Moderator: Sarah Underwood
Webinar Host
at Finelight Media
Bio: Sarah is an experienced writer, editor, content creator and webinar moderator with expertise in data management and technology solutions that drive change and business development across commerce and industry, manufacturing and capital markets.
Chris Deline
Maintenance Supervisor
at Great Lakes Copper Ltd. a division of Mueller Industries
Bio: Chris Deline is a Maintenance Supervisor for Great Lakes Copper Ltd. A division of Mueller Industries. Chris started out at Great Lakes as a student in production while he was enrolled in the Electrical Engineering Technician program at Fanshawe College. After college, he returned to the facility in production as an assignment worker and got hired as a full-time employee in production. After progressing in various rolls on the production side, Chris moved to the maintenance team as apprentice millwright. After completing his apprentice and working as a millwright for several years, he progressed to a maintenance group leader and finally into his current roll as maintenance supervisor. Chris is a licenced millwright, Industrial maintenance gas technician, and welder. Outside of work Chris is a husband, father of 2 and die-hard hockey fan. (Go Leafs Go!)
Stephen Thompson
Process Improvement Technician
at Great Lakes Copper Ltd. a division of Mueller Industries
Bio: Stephen Thompson is a Process Improvement Technician at Great Lakes Copper with a simple, effective approach: he likes to figure things out. Whether it’s a machine on the floor that isn't hitting its marks or an administrative process that’s slowed to a crawl, Stephen is the person the team turns to when they need a practical solution.
With a natural curiosity for how things work, Stephen often finds himself as the "unofficial expert" for the mill’s various software systems simply because he enjoys the process of learning them inside and out. He takes pride in being a versatile resource for his colleagues, bridging the gap between technical data and everyday operations. For Stephen, the best part of the job is the challenge of a new puzzle and the satisfaction of leaving a process better than he found it.
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